NOVENERGIA is committed to protect the security and privacy of those who access our website (“Site”).


In this context, we have drawn up this Privacy and Cookie Policy (“Policy”), to affirm our commitment and respect for the rules of privacy and protection of personal data.

This Policy regulates the processing of personal data of website users ("Users"), collected in the context of its use by NOVENERGIA.

The provision of personal data implies knowledge of this Policy. 


  • Who we are
  • Collection and processing of personal data
  • Users' Rights
  • Preservation of users' personal data
  • Under what circumstances is there data communication to other entities?
  • Security measures
  • Cookies
  • Links to third party websites
  • Claims
  • Contact us
  • Changes to the privacy and cookie policy 

Who we are

References in this Privacy Policy to NOVENERGIA, "we" or "our" means NOVENERGIA Holding Company, (an affiliate of TOTAL EREN Group, dedicated to the promotion of renewable energies with its headquarters in Luxembourg, and VAT Nr. LU26076887) which determines the purposes and means of treatment for the purpose, being considered the entity responsible for the processing, in accordance with the General Data Protection Regulation and other applicable legislation regarding personal data protection.

Collection and processing of personal data

Access to and use of the Site does not imply the availability of your personal data.

Users' Rights

Pursuant to the applicable legislation, you may request, at any time, access to your personal data, as well as its rectification, elimination and limitation of its processing or the portability of your personal data - subject to the legally provided conditions - upon written request addressed to the Data Protection Officer of NOVENERGIA Holding Company to the email address .

You can also obtain confirmation that your personal data is being processed, and a copy of that personal data will be made available, if you request it.

Under the law, the right to withdraw your consent to the processing of personal data for the purposes based on this foundation is also guaranteed, through these means, not invalidating, however, the processing carried out up to that date based on the prior given consent.

To exercise any of the above rights, you must submit a written request to the following contacts:


Address: Boulevard Royal 28, L-2449 Luxembourg . LUXEMBOURG

Preservation of users' personal data

Personal data will be kept only for the period necessary for the purposes for which they were collected, as identified above, unless another retention period arises from applicable law. Thus, your data will be kept as long as we are processing your request for clarification or otherwise, as long as you remain interested in receiving our informative and promotional communications, without withdrawing your consent.

Security Measures

NOVENERGIA Holding Company makes its best efforts to protect the personal data of Users against unauthorized access. For this purpose, it uses security systems, rules and other procedures, in order to guarantee the personal data protection, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction.

It is, however, the Users' responsibility to guarantee and ensure that the devices and equipment used to access the Site are adequately protected against harmful software, computer viruses and worms.


"Cookies" are small text files that identify the User's computer on NOVENERGIA Holding Company server. Cookies themselves do not identify an individual user, only the computer used.

This Site uses cookies to help determine the usefulness, interest and number of visits to the Site, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information. In this way, NOVENERGIA Holding Company will be able to provide a more personalized and tailored service to User.

The cookies used on this Site are as follows:

Type of Cookies




Own/third party



Technical Cookie from the IIS server host of the website.





Control Cookie Acceptance Control





Used to distinguish users.


Property of Google



Used to control the request rate. If Google Analytics is powered by Google Tag Manager, this cookie will be called _dc_gtm_<property-id>.


Property of Google



Used to distinguish users.


Property of Google


All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. The User can configure cookies in the "options" or "preferences" menu of the browser. To learn more about cookies, including how to see what cookies have been created and how to manage and delete them, the User can visit which includes information on how to manage user settings for the various providers of browsers.

Not sure which web browser you use? To check it: Open your web browser and select “Help” at the top of the browser window. Then select “About”. A popup window with information about your browser should appear. Open your web browser and select the browser name at the top of the screen (for example: “Firefox”). Then select “About”. A popup window with information about your browser should appear.

Note, however, that, by disabling cookies, the User may affect, partially or totally, his browsing experience on the Site.

Links to third party websites

Links on this Site may lead to other sites. NOVENERGIA Holding Company is not responsible for, approves or in any way supports or subscribes to the content of these sites, nor the sites linked to them or referred to therein.

NOVENERGIA Holding Company is not responsible for damage resulting from viruses that may infect the User's computer or network, or other assets, by virtue of accessing the NOVENERGIA website with the transfer of its contents to the User's computer or network.

This Policy is only applicable to information collected on the NOVENERGIA Holding Company website, so to find out how your data may be treated in the context of these websites, you should consult the respective privacy policies.


Without prejudice to any other means of administrative or judicial recourse, the User is entitled to file a complaint with the National Data Protection Commission or other competent supervisory authority under the terms of the law, if he understands that the processing of his data by NOVENERGIA Holding Company always violates the legal regime in force.

Contact us

The User may contact NOVENERGIA's Data Protection Officer regarding all matters relating to the processing of their personal data and the exercise of their rights under applicable law and, in particular, referred to in this Policy, through the following contacts:

Telephone: +3522747111


Address: Boulevard Royal 28, L-2449 Luxembourg . LUXEMBOURG

Changes to the Privacy and Cookie Policy

NOVENERGIA Holding Company reserves the right, at any time, to change these terms of treatment of personal data. These changes will be properly publicized on the Site.

However, whenever relevant changes are made to the User regarding cookies, a pop-up window will be displayed again so that, depending on the type of cookie in question, you can access the information and/or consent to its use and storage.

Last update date: September 2021





Terms & Conditions

Privacy Policy